Product line:
Its product lines are skincare, makeup, fragrance, and men’s skin care. Its famous product is skincare because of Allergy Test and 100% fragrance free. What is the most popular of makeup of Clinique is foundation because of being more sheer and subtle than traditional cosmetic lines. Men’s products consist of skin care, shaving, and grooming.
Target group:The company is in the high end market which shares market shares with Estee Lauder, Lancôme, for example. Its products are suitable for all skin type. The main customer of the brand is 30 up years old women whose income level are quite high. However, the company expands its own target group to men.
Nowadays, the company dropped its market down to lower income level or younger people with affordable price because high end market is quite saturated. In other word, high end customers count on this brand.
Branding:
This brand makes customers who came to its counters feel like they are talking to a dermatologist who can give right advices or products for them. To make sure that Clinique Consultants at Clinique counter are the best qualified person to give you advices, they has passed a program developed with Clinique’s guiding dermatologists which make them, Clinique Consultant, become the gold standard in personalized service. Clinique Consultants always offer customers the latest answers and products for individual needs. This makes customers feel like they are treated at Clinique Consultant’s best.
Positioning/ Unique Selling Point:
Clinique was developed for people who have very sensitive skin, and prior to Clinique, could use very few cosmetic products. Clinique is different from most cosmetic companies in that its goal was to meet individual skin care needs by categorizing skin types.
Clinique products are Allergy Tested and 100% fragrance free. Another its USP is white lab coat which makes them looks like dermatologists. This shows that Clinique products are laboratory developmental products. Allergy Tested and 100% fragrance free are the key successful factors of the company also.
What’s new of its product is Clinique’s 3-step; for example, Clinique’s skincare system, Clinique’s 3-step Acne set.